Reference

api288 Terms & Conditions for Your Account

Clear Terms & Conditions help you understand how api288 handles account access, phone verification, wallet records and policy changes.

Account accessWallet recordsPolicy changesData handling
Explore Our Lobby Read FAQ
api288 api288 Terms & Conditions for Your Account
POLICY HELP

Get Help With Account Terms

A clear contact route matters when a rule affects your account or wallet record. We direct you to the support path shown inside the account area, so your request can be matched…

Account access If phone verification or a device session prevents access, use the account support route and describe the exact screen message. We can then identify which Terms & Conditions step needs attention.
Wallet status For DANA, OVO, GoPay, QRIS or bank transfer questions, include the payment reference shown in your account. We use that reference to check whether the relevant wallet instruction was recorded.
Policy request Questions about wording, personal data or a policy change can be sent through the same support path. Tell us which clause concerns you and what correction or explanation you seek.
RECORD HANDLING

How We Apply These Account Rules

Our policy work follows the account events you can see: verification, sign-in, wallet instruction, device session and support request.

Personal data

We handle details connected to your account, including contact data and verification records, to provide access and respond to policy requests. We do not ask for your password in a support conversation.

Cookies

Cookies and similar session tools can keep your sign-in state and device path working. They may also help us identify an interrupted account session when you return from a mobile browser.

Account security

Phone verification is required before account access, and a new device may require another sign-in check. Keep your phone and account credentials private so the recorded session remains under your control.

Record retention

We retain account, payment-status and support records for the period needed to operate the service, resolve disputes and meet applicable obligations. A retention question can be raised through account support.

Change requests

You can ask us to correct account details or clarify a Terms & Conditions clause through the support route displayed after sign-in. Include the affected field or section so we can review the request.

Policy updates

When these Terms & Conditions change, we publish the revised wording on this page. Check the update date before using your account, especially after a change involving wallets, devices or access rules.

Terms & Conditions Questions Answered

These answers address the policy searches we hear most often from Indonesian account holders. They cover access, payment records, personal data, device checks and how to ask us about a clause before you open or continue using your account.

You can read the current Terms & Conditions on this page before opening an account. We publish the applicable wording here, including account access, wallet records, device sessions, data handling and policy changes.

Yes. Account access and eligibility depend on local law. If a local rule affects your ability to use an account or a payment instruction, that rule takes priority over the general wording.

You complete the account steps shown on screen, including phone verification before access. A later sign-in from a different device may request another check under the account security rules.

The Terms describe these as payment instructions or account-linked status records. Confirm the destination and amount shown in your account, then keep the payment reference if support needs to check the entry.

Yes. Send a correction request through the support route shown after sign-in and identify the field that needs changing. We may ask for an account check before applying an update.

Cookies can maintain your session and help restore a mobile browser path after an interruption. The Terms explain their account-related role, while your browser settings provide controls for stored cookie data.

Use the account support path and name the clause, update date or account event that concerns you. We can explain the wording, record your request and identify the next policy step.

Related Pages

api288 Indonesia FAQ League of Legends Account information Access guide